ext_215165 ([identity profile] ducati.livejournal.com) wrote in [personal profile] lilamp 2007-08-01 07:08 pm (UTC)

i worked for GAP in college. just a tip: you can return anything, any time, after any amount of wear, no matter in what condition. GAP has one of the most liberal return policies in retail. my favorite example was the guy who walked into my store and exchanged the 2 year old khakis -- that he came in wearing -- for the updated style because they fit better.

get a manager who's trying to be a tough guy and say no to your ridiculous exchange? ask that manager to call the corporate office to ask them if it's okay. they will always fold (pun intended).

here are your guidelines: 1) if you have your original receipt, you will always get back full price/credit, 2) if you don't have your receipt, you can always exchange for the same item, 3) if the same item is unavailable, your only option is to return. if you try to return your item without a receipt you will get the current value (and everything eventually gets marked down to $3.99 or less). so this really only applies to basics that are always in stock like t-shirts, khakis, and your beloved jeans.

$60 may seem like a lot. but not when you consider you can return your shoddy ripped up pair again and again until you feel you've gotten your $60 worth.

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